Business Solutions
Ensuring your network system is up. Dedicated to providing ongoing results.
You can count on EBR Micro*Star to be your single source provider for the brand name products and support services. We are focused on increasing the manageability and performance of your business’ infrastructure, thereby minimizing any potential impact on operations.
EBR Micro*Star Service Contracts
EBR Micro*Star maximize their end user productivity through Preventive Maintenance and Infrastructure Management programs. Ongoing maintenance and support contracts ensure service level requirements are met and maintained. Several Service Contracts options are available.
We will work with you to select the right services to meet your network needs.
EBR Micro*Star service contract options include:
24/7 remote network monitoring
Proactive on-site consulting
Root cause analysis of service issues
Comprehensive reporting, detailing, problem, problem-solving and fixes
Highlights of EBR Micro*Star service and support:
Same-day /on-site service calls
Customer Service desk providers clients technical support
Integrated and accurate monitoring and reporting services
Infrastructure architecture-assessment, strategy and implementation
EBR Micro*Star offers full service of hardware and equipment: desktops, portables, printers, monitors and peripherals.
Unparallel service and commitment to excellence
EBR Micro*Star has proven track record, great depth of IT knowledge and over 15 years of experience. |